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Troubleshooting
If you have any trouble using the receiver, look for a
solution in this section.
Can’t turn on the receiver
• Make sure that the power cord is plugged into the
electric outlet properly.
• Unplug the power cord from the electric outlet, wait
5 seconds or more, then plug it in again.
There’s no sound or it’s very quiet
• Make sure the speaker set A or B is on (
page 20).
• Make sure that all audio connecting plugs are pushed
in all the way (
page 15-18).
• Make sure that the polarity of the speaker cables is
correct, and that the bare wire is in contact with the
metal part of each speaker terminal (
page 11).
• Make sure that the speaker cables are not shorting.
• Make sure that the inputs and outputs of all
components are connected properly.
• Make sure that the correct input source is selected
(
page 20).
• If the MUTING indicator is shown on the display,
press the remote controller’s [MUTING] button to
unmute the receiver ( page 20).
• If your turntable uses an MC cartridge, you must
connect an MC head amp, or an MC transformer and
a phono preamp.
• While a pair of headphones is connected to the
PHONES jack, no sound is output from the speakers.
( page 20).
Noise can be heard
• Using cable ties to bundle audio cables with power
cords, speaker cables, and so on may degrade the
audio performance; do not bundle audio cables
together with power cords or speaker cables.
• An audio cable may be picking up interference. Try
repositioning your cables.
The tone controls have no effect
• If the DIRECT is turned on, the tone controls have no
effect. Press the [TONE] button to turn the function
off.
Reception is noisy, stereo FM reception suffers
from hiss, or the FM STEREO indicator doesn’t
appear
• Relocate your antenna.
• Move the receiver away from your TV or computer.
• Listen to the station in mono (
page 24).
• When listening to an AM station, operating the remote
controller may cause noise.
• Passing cars and airplanes can cause interference.
• Concrete walls weaken radio signals.
• If nothing improves the reception, install an outdoor
antenna.
The remote controller doesn’t work
• Make sure that the batteries are installed with the
correct polarity (
page 6).
• Install new batteries. Don’t mix different types of
batteries or old and new batteries (
page 6).
• Make sure that the remote controller is not too far
away from the receiver, and that there’s no obstruction
between the remote controller and the receiver’s
remote control sensor ( page 6).
• Make sure that the receiver is not subjected to direct
sunshine or inverter-type florescent lights. Relocate if
necessary ( page 6).
Can’t control other components
• If it is an Onkyo component, make sure that the
cable and analog audio cable are connected properly.
Connecting only an
cable won’t work (
page 17).
• With some components, certain buttons may not work
as expected, and some may not work at all.
• To control an Onkyo component that’s connected via
, point the remote controller at the receiver.
Power
Audio
If you can’t resolve the issue yourself, try resetting
the receiver before contacting your Onkyo dealer.
To reset the receiver to its factory defaults, turn
it on and, while holding down the [TUNING
MODE] button, press the [ON/STANDBY]
button.
Note that resetting the receiver will delete your
radio presets and custom settings.
Tuner
Remote Controller
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