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Warranty Information
SAMSUNG BRAND PRODUCTS
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
and delivered new, in the original carton to the original consumer purchaser,
is warranted by SAMSUNG against manufacturing defects in materials and
workmanship for a limited warranty period of 90 Days Parts and Labor for
Commercial Use
Categories Parts Labor Size Service
LCD/LED TV 1 Year 1 Year
40”and Larger
Carry-In or In
Home
37”and Smaller Carry-In
Plasma Display 1 Year 1 Year All
Carry-In or In
Home
Projector
(Excluding Lamp **)
2 Year 2 Year All
Carry-In or
Pick up
PICO & LED
Pocket Projector
1 Year 1 Year All
Carry-In or
Pick up
** 180 Days after Purchasing and 600 Hours of Use Lamp on Projector
This limited warranty begins on the original date of purchase, and is valid only
on products purchased and used in the United States. To receive warranty
service, the purchaser must contact SAMSUNG for problem determination and
service procedures. Warranty service can only be performed by a SAMSUNG
authorized service center. The original dated bill of sale must be presented upon
request as proof of purchase to SAMSUNG or SAMSUNG's authorized service
center.
SAMSUNG will repair or replace this product, at our option and at no charge
as stipulated herein, with new or reconditioned parts or products if found to be
defective during the limited warranty period specified above. All replaced parts
and products become the property of SAMSUNG and must be returned to
SAMSUNG. Replacement parts and products assume the remaining original
warranty, or ninety (90) days, whichever is longer.
Certain products are eligible for In-home service at Samsung’s discretion. To
receive in-home service, the product must be unobstructed and accessible to
service personnel. If during in-home service, repair cannot not be completed, it
may be necessary to remove, repair and return the product. If in-home service
is unavailable, SAMSUNG may elect, at our option, to provide for transportation
of our choice to and from a SAMSUNG authorized service center. Otherwise,
and for 37" and smaller LCD/LED TV, transportation to and from the SAMSUNG
authorized service center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and
workmanship encountered in normal, and except to the extent otherwise
expressly provided for in this statement, noncommercial use of this product,
and shall not apply to the following, including, but not limited to: damage which
occurs in shipment; delivery and installation; applications and uses for which
this product was not intended; altered product or serial numbers; cosmetic
damage or exterior finishes; accidents, abuse, neglect, fire, water, lightning or
other acts of nature; use of products, equipment, systems, utilities, services,
parts, supplies, accessories, applications, installations, repairs, external wiring
or connectors not supplied or authorized by SAMSUNG which damage
this product or result in service problems; incorrect electrical line voltage,
fluctuations and surges; customer adjustments and failure to follow operating
instructions, cleaning, maintenance and environmental instructions that are
covered and prescribed in the instruction book; reception problems and
distortion related to noise, echo, interference or other signal transmission and
delivery problems; brightness related to normal aging, or burned-in images.
SAMSUNG does not warrant uninterrupted or error-free operation of the
product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE
LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS
STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY
GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO
THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL
NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO
REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE,
MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE
LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR
SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN
AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY
SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING
THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY
FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT
OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY
SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG.
THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN
THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE
AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or
the exclusion or limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660-2112
1-800-SAMSUNG (7267864) – www.samsung.com
1-800-749-0260: Projectors only
Important Warranty Information Regarding
IMPORTANT WARRANTY INFORMATION REGARDING
TELEVISION FORMAT VIEWING
Standard screen format televisions (4:3, the aspect ratio of the screen width to
height) are primarily designed to view standard format full-motion video.
The images displayed on them should primarily be in the standard 4:3 ratio
format and be constantly moving. Displaying stationary graphics and images
on-screen, such as the dark top and bottom letterbox bars (wide screen
pictures), should be limited to no more than 15% of the total television viewing
per week.
Wide screen format televisions (16:9, the aspect ratio of the screen width to
height) are primarily designed to view wide screen format full-motion video.
The images displayed on them should primarily be in the wide screen 16:9
ratio format, or expanded to fill the screen if your model offers this feature, and
constantly moving. Displaying stationary graphics and images on screen, such
as the dark side-bars on non-expanded standard format television video and
programming, should be limited to no more than 15% of the total television
viewing per week.
Additionally, viewing other stationary images and text such as stock market
reports, video game displays, station logos, web sites or computer graphics
and patterns, should be limited as described above for all televisions. Displaying
any stationary images that exceed the above guidelines can cause uneven
aging of Plasma Display Panels that leave subtle, but permanent burned-in
ghost images in the television picture. To avoid this, vary the programming and
images, and primarily display full screen moving images, not stationary patterns
or dark bars. On television models that offer picture sizing features, use these
controls to view the different formats as a full screen picture.
Be careful in the selection and duration of television formats used for viewing.
Uneven aging as a result of format selection and use, as well as other burned-in
images, is not covered by your Samsung limited warranty.
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