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Owner's of the Friedrich Air Conditioner SQ10N10 gave it a score of 0 out of 5. Here's how the scores stacked up:
Friedrich Air Conditioning Company
10001 Reunion Place, Suite 500
San Antonio, TX 78216
1-800-541-6645
www.friedrich.com
ROOM AIR CONDITIONERS
LIMITED WARRANTY
FIRST YEAR
ANY PART: If any part supplied by FRIEDRICH fails because of a defect in workmanship or material within twelve months from date of original
purchase, FRIEDRICH will repair the product at no charge, provided room air conditioner is reasonably accessible for service. Any additional labor
cost for removing inaccessible units and/or charges for mileage related to travel by a Service Agency that exceeds 25 miles one way will be the
responsibility of the owner. This remedy is expressly agreed to be the exclusive remedy within twelve months from the date of the original purchase.
SECOND THROUGH FIFTH YEAR
SEALED REFRIGERANT SYSTEM:
because of a defect in workmanship or material within sixty months from date of purchase, FRIEDRICH will pay a labor allowance and parts
necessary to repair the Sealed Refrigeration System; PROVIDED FRIEDRICH will not pay the cost of diagnosis of the problem, removal, freight
charges, and transportation of the air conditioner to and from the Service Agency, and the reinstallation charges associated with repair of the
Sealed Refrigeration System. All such cost will be the sole responsibility of the owner. This remedy is expressly agreed to be the exclusive remedy
within sixty months from the date of the original purchase.
APPLICABILITY AND LIMITATIONS: This warranty is applicable only to units retained within the Fifty States of the U.S.A., District of Columbia,
and Canada. This warranty is not applicable to:
1. A
2. Products on which the model and serial numbers have been removed.
3. Products which have defects or damage which results from improper installation, wiring, electrical current characteristics, or
installed in a corrosive atmosphere, default or delay in performance caused by war, government restrictions or restraints, strikes,
material shortages beyond the control of FRIEDRICH, or acts of God.
OBTAINING WARRANTY PERFORMANCE: Service will be provided by the FRIEDRICH Authorized Dealer or Service Organization in your
a
above for contact information.
rea. They are listed at www.friedrich.com. If assistance is required in obtaining warranty performance, contact our customer support team. See
LIMITATIONS: THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES. Anything in the warranty notwithstanding, ANY
IMPLIED WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE AND/OR MERCHANTABILITY SHALL BE LIMITED TO THE DURATION
OF THIS EXPRESS WARRANTY. MANUFACTURER EXPRESSLY DISCLAIMS AND EXCLUDES ANY LIABILITY FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGE FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY.
Performance of Friedrich’s Warranty obligation is limited to one of the following methods:
1. Repair of the unit
2. A refund to the customer for the prorated value of the unit based upon the remaining warranty period of the unit.
3. Providing a replacement unit of equal value
NOTE: Some states do not allow limitations on how long an implied warranty lasts, or do not allow the limitation or exclusion of consequential or
incidental damages, so the foregoing exclusions and limitations may not apply to you.
OTHER:
PROOF OF PURCHASE: Owner must provide proof of purchase in order to receive any warranty related services.
All service calls for explaining the operation of this product will be the sole responsibility of the consumer.
All warranty service must be provided by an Authorized FRIEDRICH Service Agency, unless authorized by FRIEDRICH prior to repairs being made.
(10-08)
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