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Solutions to Common Problems
Questions or for service call: 1-877-4ELECTROLUX (1-877-435-3287)
Before you call for service, review the following list. It may save you time & expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.
Entire appliance does not operate
• The time of day is not set. The time of day must first be
set in order to operate the oven. See “Setting clock ” in
the Setting Oven Controls section.
• Make sure cord/plug is plugged correctly into outlet.
• Service wiring is not complete. Contact your dealer,
installing agent or authorized service agent.
• Electrical power outage. Check house lights to be sure.
Call your local electric company for service.
Oven does not operate
• Be sure the oven controls are set properly for the
desired cooking feature. See Setting Oven Controls in
this Use & Care Guide or read the instructions “Entire
appliance does not operate” in this checklist.
• Replace or tighten bulb. See “Changing oven light”
section in this Use & Care Guide.
Oven light does not work
Cannot move appliance easily.
Appliance must be accessible for
service
• Cabinets not square or are built in too tightly. Contact
builder or installer to make appliance accessible.
• Carpet interferes with appliance. Provide sufficient
space so appliance can be lifted over carpet.
Problem Solution
Appliance is not level
• Be sure floor is level, strong & stable enough to
adequately support range.
• If floor is sagging or sloping, contact a carpenter to
correct the situation.
• Poor installation. Place oven rack in center of oven.
Place a level on the oven rack. Adjust leveling legs at
base of appliance until the oven rack is level.
• Kitchen cabinet alignment may make range appear not
level. Be sure cabinets are square & have sufficient
room for appliance clearance.
Before you call
Oven control panel beeps & displays
any F code error (for example F10)
• Oven control has detected a fault or error condition.
Press CANCEL to clear the display & stop beeping. Try
the bake or broil feature again. If the F code error
repeats, remove power supply to appliance, wait 5
minutes and then repower the appliance and set clock for
the time of day. Try the bake or broil feature again. If the
fault recurs, record fault and call for service.
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